Built Environment Accessibility

 A mid-sized recreation facility asked for a comprehensive accessibility review before launching new programming for seniors and families.

What we delivered:

• A full AODA/Ontario Building Code walkthrough
• Identified barriers affecting mobility, sensory, and cognitive access
• Practical recommendations including:
  • Widened path-of-travel in lobby
  • Improved visual contrast on steps and handrails
  • Adjusted signage height and font
  • Automatic door timing adjustments
• A clear, prioritized report with “Immediate / Short-Term / Long-Term” actions

Outcome:
The recreation centre implemented 8 low-cost fixes within 60 days and secured budget approval for long-term upgrades. User feedback showed improved navigation and comfort, especially for older adults and parents with strollers.

A rural library planned to renovate its main floor and wanted to ensure the redesign aligned with AODA requirements and modern accessibility practices.

What we delivered:

• Pre-renovation plan review with accessibility lens 
• Recommendations for:
  • Accessible shelving layout and aisle widths
  • Quiet sensory-friendly zones
  • Improved lighting, glare control, and wayfinding
  • Public computer station redesign for wheelchair users
• An accessibility addendum for their architect and contractor

Outcome:
The library integrated all recommendations into their renovation design. The project later received positive recognition from local seniors’ groups and newcomer families who reported greater comfort and usability.

An office wanted to understand how accessible their service counters, meeting rooms, and hallways were for residents attending public meetings.

What we delivered:

• A full interior and exterior barrier identification
• Photos, measurements, and standards comparison
• Recommendations such as:
  • Counter height modifications
  • Improved tactile indicators at entrances
  • Accessible meeting room layouts
  • Restroom updates (grab bars, turning radius, lever hardware)
• A summary document aligned with Integrated Accessibility Standards Regulation (IASR)

Outcome:
Management approved a phased implementation plan based on the report. Staff training followed, resulting in improved customer service and reduced barriers during consultations.